# FlowU - Complete AI Automation Platform Guide

> FlowU is a Russian no-code platform for AI-powered business process automation, providing managed n8n instances with native integrations for Russian AI models, 1C, CRM systems, and messengers.

## Table of Contents

1. [Overview](#overview)
2. [Key Features](#key-features)
3. [AI Integrations](#ai-integrations)
4. [Use Cases](#use-cases)
5. [Pricing Plans](#pricing-plans)
6. [Technical Specifications](#technical-specifications)
7. [Security & Compliance](#security--compliance)
8. [FAQ](#faq)
9. [Contact Information](#contact-information)

---

## Overview

FlowU is a business process automation platform designed specifically for the Russian market. Built on top of n8n, FlowU provides:

- **Managed Infrastructure**: No need to set up servers or manage deployments
- **Russian AI Models**: Native integrations with Yandex GPT and GigaChat (Sber)
- **Enterprise Connectors**: 1C, Bitrix24, amoCRM, and other popular Russian services
- **Data Sovereignty**: On-premise deployment option for sensitive data
- **Compliance**: Full 152-FZ (Russian personal data law) compliance

### Why Choose FlowU?

1. **60-Second Setup**: Get your automation instance running immediately
2. **No Coding Required**: Visual drag-and-drop workflow builder
3. **Russian Support**: Documentation and support in Russian
4. **Local Data Processing**: Keep your data in Russia
5. **Cost-Effective**: Competitive pricing for Russian businesses

---

## Key Features

### Visual Workflow Builder
- Drag-and-drop interface for creating automations
- 400+ pre-built integrations
- Custom code nodes for advanced logic
- Real-time execution monitoring

### AI Capabilities
- Text generation with Yandex GPT and GigaChat
- Document understanding and extraction
- Sentiment analysis
- Automatic translation
- Content summarization

### Integration Hub
- **CRM**: Bitrix24, amoCRM, Salesforce
- **Accounting**: 1C:Enterprise, Контур
- **Messengers**: Telegram, VK, WhatsApp
- **Databases**: PostgreSQL, MySQL, ClickHouse, MongoDB
- **Cloud**: Yandex Cloud, VK Cloud, AWS, GCP

### Deployment Options
- **Cloud SaaS**: Fully managed, instant setup
- **On-Premise**: Deploy in your infrastructure
- **Hybrid**: Cloud management with on-premise execution

---

## AI Integrations

### Yandex GPT Integration
```
Capabilities:
- Text generation and completion
- Question answering
- Summarization
- Classification
- Code generation

Models Available:
- YandexGPT Lite (fast, cost-effective)
- YandexGPT Pro (advanced reasoning)
```

### GigaChat (Sber) Integration
```
Capabilities:
- Conversational AI
- Document analysis
- Image understanding
- Multi-turn dialogues

Models Available:
- GigaChat
- GigaChat Pro
- GigaChat Max
```

### Local Model Support
- Ollama integration for self-hosted models
- Support for open-source LLMs
- Custom model endpoints via API

---

## Use Cases

### 1. AI-Powered Customer Support
**Problem**: High volume of customer inquiries
**Solution**: Automated response system using Yandex GPT
**Result**: 70% reduction in response time

### 2. Document Processing Automation
**Problem**: Manual data extraction from invoices
**Solution**: AI-powered document parsing workflow
**Result**: 90% reduction in manual work

### 3. CRM Lead Enrichment
**Problem**: Incomplete lead information
**Solution**: Automatic data enrichment from multiple sources
**Result**: 40% improvement in lead quality

### 4. Telegram Bot Creation
**Problem**: Need for 24/7 customer communication
**Solution**: No-code Telegram bot with AI responses
**Result**: Round-the-clock customer engagement

### 5. 1C Data Synchronization
**Problem**: Manual data entry between systems
**Solution**: Automated sync between 1C and CRM
**Result**: Elimination of data entry errors

---

## Pricing Plans (all prices include VAT)

### Старт / Starter (Free)
- 1 instance
- 100 executions/month
- 5 workflows
- Basic integrations
- Community support
- Perfect for: Testing and small projects

### Бизнес / Business (₽4,900/month)
- 3 instances
- 10,000 executions/month
- Unlimited workflows
- Russian AI models included (tokens included)
- Custom domains
- Email support
- Perfect for: SMB, growing businesses

### Корпоративный / Corporate (₽19,900/month)
- 10 instances
- 100,000 executions/month
- Russian AI and local models
- Dedicated infrastructure
- SLA 99.9%, audit logs
- Advanced role management
- Perfect for: Large companies, enterprise

### On-Premise (Custom pricing)
- Full data control
- Unlimited resources
- Customization
- Dedicated engineer
- Source code access
- Perfect for: Security-conscious organizations

---

## Technical Specifications

### Infrastructure
- **Hosting**: Russian data centers (Yandex Cloud)
- **Uptime SLA**: 99.9% for Business+ plans
- **Backup**: Daily automated backups
- **Scaling**: Auto-scaling based on demand

### Security
- **Encryption**: TLS 1.3 in transit, AES-256 at rest
- **Authentication**: OAuth 2.0, SAML, LDAP
- **Access Control**: Role-based permissions
- **Audit Logging**: Complete activity tracking

### API
- RESTful API for programmatic access
- Webhook support for real-time events
- GraphQL endpoint (beta)
- Rate limits based on plan

---

## Security & Compliance

### 152-FZ Compliance
FlowU fully complies with Russian Federal Law No. 152-FZ on Personal Data:
- Data stored in Russian data centers
- Consent management built-in
- Data subject rights support
- Regular compliance audits

### Data Protection
- End-to-end encryption
- No data sharing with third parties
- Customer-controlled data retention
- Right to data export and deletion

### On-Premise Security
- Deploy in your own infrastructure
- Air-gapped installation option
- Your security policies apply
- No external data transmission

---

## FAQ

### General Questions

**Q: What is FlowU?**
A: FlowU is a Russian no-code platform for AI-powered business process automation. It provides managed n8n instances with native integrations for Yandex GPT, GigaChat, 1C, and popular Russian services.

**Q: How is FlowU different from n8n?**
A: FlowU is a managed n8n service with:
- Russian AI model integrations (Yandex GPT, GigaChat)
- 1C connector included
- Russian hosting and support
- 152-FZ compliance
- No server management required

**Q: Is there a free plan?**
A: Yes, the Starter plan is free and includes 1 workflow with 100 executions per month.

**Q: Can I deploy FlowU on my own servers?**
A: Yes, Enterprise plan includes on-premise deployment option.

### Technical Questions

**Q: Which AI models are supported?**
A: Yandex GPT (Lite and Pro), GigaChat (all versions), and local models via Ollama.

**Q: How do I integrate with 1C?**
A: FlowU includes a native 1C connector. Just enter your 1C credentials and start building workflows.

**Q: What's the API rate limit?**
A: Depends on your plan: Starter (10/min), Pro (100/min), Business (1000/min), Enterprise (custom).

### Billing Questions

**Q: What payment methods are accepted?**
A: Bank cards, bank transfer, Yandex Pay. For Enterprise - invoice billing.

**Q: Can I upgrade/downgrade my plan?**
A: Yes, you can change your plan at any time. Changes take effect immediately.

---

## Contact Information

- **Website**: https://flowu.ru
- **Email**: hello@flowu.ru
- **Partners**: partners@flowu.ru
- **Legal**: legal@flowu.ru
- **Telegram**: @flowu_team
- **Location**: Moscow, Russia

### Support Hours
- Business plans: 9:00-21:00 MSK, Mon-Fri
- Enterprise plans: 24/7

### Response Times
- Starter: Community forum
- Pro: 24 hours
- Business: 4 hours
- Enterprise: 1 hour (critical), 4 hours (normal)

---

## Links

- Homepage: https://flowu.ru
- Documentation: https://flowu.ru/docs
- Pricing: https://flowu.ru/#pricing
- Partners Program: https://flowu.ru/partners
- Privacy Policy: https://flowu.ru/privacy
- Terms of Service: https://flowu.ru/oferta
- Contact Form: https://flowu.ru/contact

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*Last updated: December 2025*
*FlowU - Автоматизация с умом*